Strategies for Preventing Online Fraud and Ensuring Safe Digital Communities
In today’s digital age, online interactions are a regular part of our lives—whether it’s gaming, social media, or e-commerce. While the internet offers incredible opportunities for connection and business, it also exposes users to risks like fraud, scams, and abusive behavior. During my time as a Consumer Services Analyst at Sony Interactive Entertainment, I learned […]
The Role of Problem-Solving in Building Strong Client Relationships
In any customer-focused role, problem-solving is more than a skill—it’s the foundation of trust, loyalty, and strong relationships. Over the course of my career, from teaching elementary school students to managing accounts in the corporate and tech space, I’ve learned that the ability to tackle challenges effectively not only resolves issues but also strengthens connections […]